How do I enable Touch ID or Face ID for Mobile Banking?

« Back to Member Assistance

If you don’t activate your Touch ID, Face ID or fingerprint login from the Login Screen you still have the option to activate it within our digital banking app.

  1. Sign in to OnPoint’s Digital Banking mobile app and tap the Menu button. In the Settings tab, tap Security Preferences.
  2. Toggle the Touch ID/Face ID or Fingerprint Login switch from "Off" to "On."
  3. Review the information about using fingerprint authentication and tap the Continue button.
  4. Enter your login ID and password and tap the Authorize button.

Note: You must have Touch ID/Face ID or Fingerprint enabled on your mobile device before enabling it through our Digital Banking mobile app.

We’re here for you.

Send a secure message.

Select Messages within Digital Banking
if you need to include sensitive information.

Call with questions.

503.228.7077 or 800.527.3932
M-F 7 a.m.-7 p.m., Sat. 9 a.m.-3 p.m.

Email us.

Send us an email
(please do not include sensitive information)

Note: Email should not be used to share important or sensitive information.

The security and privacy of your information is important to us. When communicating with us via email please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to call the number listed in my profile or contact OnPoint Member Services at 503.228.7077 or 800.527.3932.

 

 

You are leaving OnPoint Community Credit Union.

The website you are about to visit is the responsibility of the party providing the site. Any transactions you enter into through this third-party site are solely between you and that vendor, merchant or other party. OnPoint’s Privacy Policy does not apply to this third-party site, and for further information you should consult the privacy disclosures of this site.

 

 

Cancel Accept