How do I cancel a transaction in the Digital Banking Activity Center?
« Back to Member AssistanceThe Activity Center shows all pending transactions that have not posted to your account. You can also cancel pending transactions up until their process date.
- Log into Digital Banking and click the Activity Center link from the main menu.
- Browse through your pending transactions and check the box for each transaction you want to cancel. Alternatively, check the box between Amount and Actions to select all transactions.
- Click the three-dot icon and click "Cancel Selected"
- Click the Confirm button when you are finished. The status then changes to "Canceled" on the Activity Center page.
Note: If you cancel a recurring transaction in the Single Transaction tab, you will only cancel that single occurrence. To cancel an entire series, you must visit the Recurring Transactions tab in the Activity Tab.