Someone sent me money with Zelle how do I receive it?

« Back to Member Assistance

If you have already enrolled with Zelle, you do not need to take any further action. The money will move directly into your checking account, typically within minutes.*

If you have not yet enrolled with Zelle, follow these steps:

  1. Click on the link provided in the payment notification you received via email or text message.
  2. Select OnPoint Community Credit Union.
  3. Follow the instructions provided on the page to enroll and receive your payment. To ensure you receive your money, you must enroll with Zelle using the email address or U.S. mobile number where you received the notification.

*Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle.

Note: Email should not be used to share important or sensitive information.

The security and privacy of your information is important to us. When communicating with us via email please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to call the number listed in my profile or contact OnPoint Member Services at 503.228.7077 or 800.527.3932.

 

 

You are leaving OnPoint Community Credit Union.

The website you are about to visit is the responsibility of the party providing the site. Any transactions you enter into through this third-party site are solely between you and that vendor, merchant or other party. OnPoint’s Privacy Policy does not apply to this third-party site, and for further information you should consult the privacy disclosures of this site.

 

 

Cancel Accept