How can I change my secure delivery preferences in Digital Banking?

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OnPoint verifies your identity using Secure Access Codes (SACs), which are numbered codes that are sent to you by phone or text. Within Security Preferences, you can make changes to your delivery preferences or add new ways we can contact you.

  1. Select Settings from the main menu, then click Security Preferences.
  2. Select the Secure Delivery option.
  3. Make changes to a secure delivery method (text or voice message) by clicking the pencil icon to make changes or the trash icon to delete a secure delivery method.
  4. Enter your new contact information and click the check-mark icon. When you are finished to save your changes.
  5. Add a new delivery contact by clicking either the New Voice or New Text button at the bottom of the page.

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Call with questions.

503.228.7077 or 800.527.3932
M-F 7 a.m.-7 p.m., Sat. 9 a.m.-3 p.m.

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(please do not include sensitive information)

Note: Email should not be used to share important or sensitive information.

The security and privacy of your information is important to us. When communicating with us via email please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to call the number listed in my profile or contact OnPoint Member Services at 503.228.7077 or 800.527.3932.

 

 

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