Loans Lending
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- How can I set up purchase alerts on my OnPoint Visa credit card?
- Can I use my Visa Credit Card when traveling?
- How can I request an increased credit card limit?
- How do I view or access the rewards points on my Business Visa Credit Card?
- How can I initiate a credit card balance transfer request?
- How can I dispute a charge on my credit card?
- Can I use my Business Credit Card for overdraft protection?
- I would like to check my credit score Does OnPoint offer this service to members?
- How do I report a lost or stolen OnPoint credit card?
- Can I make my credit card payment online?
- Do you offer a rewards program for any of your credit cards?
- How do I view and redeem my Visa credit card rewards points?
- How do I set a travel alert?
Home Equity
- How do I apply for or refinance a home equity line of credit or fixed portion option?
- What can I use an EquityFlex Line of Credit or Fixed Portion option for?
- What are the fees for an EquityFlex Line of Credit?
- Is the interest on my EquityFlex Line of Credit or Fixed Portion option tax deductible?
- How do I determine how much equity I have in my home?
- What is equity?
- Can I build equity faster and pay off my mortgage with an EquityFlex Line of Credit or Fixed Portion option from OnPoint?
Mortgage
- Does OnPoint offer property or land loans?
- Can I view mortgage information in Digital Banking?
- Do you offer reverse mortgages?
- At what point during the home buying process should I speak to a lender?
- What is the difference between mortgage prequalification and preapproval?
- How can I get pre-approved for a mortgage?
- How can I check the status of my home loan?
- What should I bring with me to my mortgage appointment?
- Can I apply for a mortgage before I find a property to purchase?
- How are mortgage interest rates determined?
- Do you have a list of foreclosed homes for sale?
- Are there any deals for first time homebuyers?
- Should I pay discount points in exchange for a lower interest rate?
- What are closing costs?
- Does OnPoint offer FHA or VA loans?
Auto Loans
- How can I apply for or refinance an auto loan?
- Can I apply for an auto loan if I havent found the car I want yet?
- What is Credit Union Direct Lending CUDL?
- What are the insurance requirements for an auto loan?
- Can I change the due date on my loan?
- How long does it take to receive my vehicle title once I pay off my auto loan?
Business Lending
- What are your business loan options?
- Do you offer payday loans?
- What types of terms does OnPoint offer on Business Operating Lines of Credit?
- What documents should I bring with me when I apply for a business loan line of credit or commercial real estate loan?
- What types of collateral can be used to secure a business term loan or line of credit?
- What types of equipment can be financed with a business term loan or line of credit?
- Will I need collateral to secure a Business Operating Line of Credit or Term Loan?
- Do you offer Small Business Administration SBA loans?
Commerical Lending
Card Manager Support
- I dont see my debit card on Card Manager what do I do?
- I need more assistance who do I call?
- I set online purchases to decline but continued to receive approved transactions from amazon Why did they not get declined?
- Will the Card Manager App work outside the US?
- Can I use Card Manager on a laptop or desktop?
- How long can I keep my card off?
- I love Card Manager Can I manage cards from other Financial Institutions?
- How do I set up alerts?
- Do I need two separate apps?
- Will I be able to view all my transactions?
Loan Payments
- Can I skip a loan payment?
- Can I make my loan payment online?
- How do I make a principal payment on my loan?
- Im making my last consumer loan payment How do I obtain a loan payoff amount?
- When are automatic loan payments made?
- Can I pay my loan payment from another financial institution?
- Do you send bills or coupon books for your loans payments?