How do I keep my account protected when using Zelle?

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Avoid scams and protect your accounts by making sure you know and trust the people you send money to. Don’t use Zelle to pay for goods or services from an unknown seller, such as items bought from an online bidding or sales site.

Neither OnPoint Community Credit Union nor Zelle offers a protection program for any authorized payments made with Zelle – for example, if you do not receive the item you paid for or the item is not as described or as you expected.

Note: Email should not be used to share important or sensitive information.

The security and privacy of your information is important to us. When communicating with us via email please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to call the number listed in my profile or contact OnPoint Member Services at 503.228.7077 or 800.527.3932.

 

 

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