How do I keep my account protected when using Zelle?
« Back to Member AssistanceAvoid scams and protect your accounts by making sure you know and trust the people you send money to. Don’t use Zelle to pay for goods or services from an unknown seller, such as items bought from an online bidding or sales site.
Neither OnPoint Community Credit Union nor Zelle offers a protection program for any authorized payments made with Zelle – for example, if you do not receive the item you paid for or the item is not as described or as you expected.