How do I send a secure message in Digital Banking?

« Back to Member Assistance

Starting a new conversation through Digital Banking is as effortless as sending an email. Unlike an email, you can safely include confidential personal information relating to your accounts or attach files within a new message.

  1. Click the Messages tab.
  2. Create a new message by clicking the pencil icon in the top right corner.
  3. Select the recipient from the drop-down.
  4. Enter the subject.
  5. Enter your message.
  6. Click the Send Message button when you are finished.

Note: Email should not be used to share important or sensitive information.

The security and privacy of your information is important to us. When communicating with us via email please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to call the number listed in my profile or contact OnPoint Member Services at 503.228.7077 or 800.527.3932.

 

 

You are leaving OnPoint Community Credit Union.

The website you are about to visit is the responsibility of the party providing the site. Any transactions you enter into through this third-party site are solely between you and that vendor, merchant or other party. OnPoint’s Privacy Policy does not apply to this third-party site, and for further information you should consult the privacy disclosures of this site.

 

 

Cancel Accept